Gear manufacturer Wild Country has announced a recall of Classic Rocks and Anodised Rocks. The recall affects certain batches which may have been purchased at any time after 2010.
After an incident in which a Wild Country Rock failed, an investigation by the manufacturer concluded that some other units might possibly not reach the required strength. In order not to expose users to any potential risk, Wild Country have voluntarily issued a recall covering units which may be affected.
In order to ascertain whether you have any of the affected units, read and follow the advice issued by Wild Country:
Voluntary Recall - Rocks and Classic Rocks - Issued 07/10/2013
In addition, Wild Country issued this news update on 12/11/2013
Further update issued on 12/12/2013:
Martin Atkinson, Wild Country Managing Director issued the following statement about the Rock recall:
"Following the last update in mid November we have dispatched replacement product to non-European countries such as North America and Australia. We have also continued to ramp up production and have now built up considerable stocks, the CE certification has been issued and we are preparing packages for shipment to customers in Europe and the UK. This means we should have the majority of rocks returned to us replaced prior to Christmas.
It has been quite a journey to get to this stage and I would really like to apologise once again for the delay and inconvenience and thank everyone for their patience and understanding."
As ever if you have any questions you can get in touch with us at: recall@wildcountry.com
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